Terms & Conditions for Trading with Chow Co

1. Scope

These Terms & Conditions (“Terms”) govern all commercial transactions between the Supplier and Chow Co ApS, including its restaurant brands such as Mæxico, Palazzo Diner, and Levantin (collectively referred to as “Chow Co”), unless otherwise agreed in writing.

2. Supplier Obligations

  • The Supplier guarantees that all products and services supplied to Chow Co meet applicable legal standards, hygiene requirements, and quality expectations.

  • The Supplier is responsible for ensuring that deliveries are made on time and in full, unless otherwise agreed.

  • Any deviations in delivery (e.g., delays, partial shipments, or defects) must be communicated promptly in writing to the relevant Chow Co contact.

3. Ordering and Delivery

  • Deliveries must be made to the location(s) and within the time window(s) specified by Chow Co.

  • Chow Co reserves the right to reject goods that are delivered late, incomplete, damaged, or not in accordance with the agreed specifications.

4. Invoicing and Payment

  • Invoices must include the correct PO reference (where applicable), be itemised, and sent to the agreed invoicing address or platform.

  • Standard payment terms are 30 days net from receipt of a valid invoice, unless otherwise agreed in writing.

  • Chow Co reserves the right to withhold payment for incorrect or disputed invoices until resolution is reached.

5. Pricing and Terms Changes

  • Prices shall remain fixed for the period agreed unless otherwise renegotiated and accepted in writing.

  • The Supplier must notify Chow Co in writing at least 30 days in advance of any proposed changes to pricing, products, or delivery terms.

6. Sustainability and Ethics

  • Chow Co expects all Suppliers to operate in accordance with ethical business practices.

  • Chow Co expects all Suppliers to adhere to our Code of Conduct in all interactions with our company, including when engaging with our employees, making deliveries, or conducting any other form of collaboration.

7. Product Liability and Recall

  • The Supplier bears full responsibility for product liability, including damages or losses caused by faulty or unsafe products.

  • In the event of a product recall, the Supplier shall immediately inform Chow Co and cooperate fully in all aspects of the recall process.

8. Confidentiality

  • All commercial and operational information exchanged between Chow Co and the Supplier must be treated as confidential and may not be disclosed to third parties without prior written consent.

9. Termination

Chow Co reserves the right to terminate the commercial relationship with immediate effect if the Supplier:

  • Fails to meet agreed standards or delivery obligations

  • Breaches any clause of these Terms

  • Engages in unethical or unlawful behaviour