Trust Code: Chow Co Standards of Business Conduct

1. Purpose

The Trust Code defines the standards of ethical behavior, professionalism, and integrity expected from everyone at Chow Co, including employees, contractors, vendors, and any third-party associates. This code reflects Chow Co’s commitment to building a workplace based on trust, respect, and a dedication to excellence.

2. Scope

The Trust Code applies to all individuals associated with Chow Co, covering conduct within the workplace, at off-site work-related events, and in digital or remote interactions.

3. Core Principles

Respect and Inclusion

  • Diversity and Respect: Foster a respectful and inclusive environment by embracing diversity and treating every individual with dignity, regardless of their background, gender, age, religion, or beliefs.
  • Zero Tolerance for Harassment: Avoid any form of harassment, including but not limited to sexual harassment, discrimination, and bullying. This includes maintaining a safe environment where everyone feels comfortable and supported.
  • Open Communication: Encourage a culture of open, respectful communication. Be approachable, listen actively, and respect differing viewpoints.

Integrity and Honesty

  • Honesty in Communication: Provide accurate, honest information in all communications and documentation, both internal and external.
  • Transparency: Be open about business practices, financial reporting, and customer relations. All stakeholders should have confidence in Chow Co’s integrity.
  • Avoid Conflicts of Interest: Avoid activities or relationships that could conflict with Chow Co’s interests. Disclose any potential conflicts to management.

Professionalism and Excellence

  • Commitment to Quality: Deliver high-quality products and services, maintaining the standards that Chow Co’s customers expect and value.
  • Continuous Improvement: Actively seek ways to improve processes, service, and personal development to contribute positively to the organization.
  • Responsible Use of Company Resources: Use Chow Co resources, including funds, materials, and time, responsibly and solely for legitimate business purposes.

Accountability and Responsibility

  • Ethical Decision-Making: Make decisions based on what is right and ethical, even in challenging situations.
  • Responsibility for Actions: Accept responsibility for actions and hold each other accountable to high ethical standards.
  • Compliance with Laws and Regulations: Adhere to all relevant laws, regulations, and Chow Co policies in all business operations.

4. Preventing Sexual Harassment and Discrimination

Sexual harassment and discrimination undermine the trust and respect at the core of our culture. Chow Co prohibits:

  • Unwanted Physical Contact: Avoid any physical contact that could be interpreted as unwelcome or intrusive.
  • Inappropriate Comments or Jokes: Refrain from making suggestive or derogatory comments, jokes, or gestures that can create a hostile environment.
  • Unwanted Advances: Respect personal boundaries and avoid persistent advances or suggestions for dates or social interactions.
  • Display of Offensive Content: Do not display, share, or circulate any inappropriate or sexually explicit material in any form, including online.

Employees should report any witnessed or experienced incidents to HR or a designated company contact. Chow Co will treat all reports confidentially, investigate promptly, and address issues with appropriate measures.

5. Data Protection and Confidentiality

  • Confidential Information: Protect Chow Co’s and its partners’ confidential information. Do not share proprietary information outside the company or with unauthorized personnel.
  • Data Privacy: Adhere to all data protection regulations, ensuring the privacy and security of customer, employee, and business data.
  • Digital Conduct: Act responsibly online, respecting company resources and using digital platforms professionally.

6. Health and Safety

  • Workplace Safety: Follow all safety protocols and immediately report any hazards or unsafe conditions to management.
  • Substance Abuse Policy: Avoid working under the influence of alcohol or drugs, and refrain from bringing or using such substances on Chow Co premises.
  • Mental Health Support: Chow Co encourages mental health awareness and provides resources for employees to seek assistance confidentially if needed.

7. Anti-Bribery and Anti-Corruption

  • No Bribery or Kickbacks: Chow Co has zero tolerance for bribery in any form. Avoid offering, accepting, or soliciting any form of bribery or kickback.
  • Gifts and Entertainment: Gifts should be of reasonable value and should never create a sense of obligation or influence business decisions.

8. Reporting and Whistleblowing

  • Safe Reporting: Chow Co encourages employees to report unethical behavior, fraud, or any violations of this code without fear of retaliation. reporting can be done via https://www.chowco.dk/whistleblower
  • Confidentiality and Investigation: All reports will be treated confidentially, with a commitment to investigating thoroughly and impartially.
  • Protection Against Retaliation: Chow Co does not tolerate retaliation against employees who raise genuine concerns or participate in investigations.

9. Disciplinary Actions

  • Accountability for Violations: Any violations of this Trust Code may result in disciplinary actions, including training, warnings, suspension, or termination.
  • Commitment to Fairness: All disciplinary measures will be fair, consistent, and aligned with Chow Co’s values and legal obligations.

10. Acknowledgment and Commitment

Chow Co expects all employees, contractors, and partners to acknowledge, understand, and uphold the Trust Code.